Vodafone users furious about "buggy" G300 ICS update

The Android 4.0 update for Huawei’s G300 hit the phones of Vodafone users last week, and it hasn’t been particularly well received. The problems come from the fact that Vodafone has released the B936 build of ICS for UK users to install, which, for some owners, is reportedly rather laggy and broken post installation.

Users who’ve updated are reporting issues with the phone’s dictionary and spellchecker, a broken caller ID system, regular app force closes and more, plus there’s still no support for hardware acceleration within the UI, despite users of the phone lobbying hard for its inclusion – and Huawei saying it would feature in the code.

g300-ics-mess

In fact, furious Vodafone G300 users are even claiming the phone fails some of Google’s mandatory compatibility requirements, which could lead to all manner of problems for Huawei. It’s another amazing OS update mess. Vodafone says it’s looking into the reports, but hasn’t offered any sort of timescale or promises of fixes.

Thanks to reader Paul for the extremely thorough tip.

12 ResponsesLeave one →

  1. 1. Dictionary broken.

    2. Caller ID broken – it doesn’t display in time.

    3. No hardware accelerated UI despite documented written promises.

    4. Reverts to internal storage after reboot even if you tell it to use the SD card.

    5. Sluggish and slows down over time leading to force closes etc – bad memory management.

    6. Still defaults back to factory ringtones when connected to PC or powered off.

    7. The security flaw that allows the sim card to be destroyed (USSD vuln) when visiting a malicious url has not been patched.

  2. codermonkey77

     /  November 6, 2012

    This is really bad of vodafone. They took a good phone and really messed it up. There is zero excuse for buggy flawed software with android.

  3. This release first surfaced in August on Huawei’s website. We told them about the problems till we were blue in the face.

    They pulled it from their website and apologised. They even posted a downgrade tool as users were stuck on it.

    Now they’ve pushed it over the air to Vodafone UK customers without changing a single bit. MD5 sums match.

    In the intervening time they kept telling us they were testing it. IT was getting a “full” test. http://blog.vodafone.co.uk/2012/07/17/firmware-testing/

    Well the truth is, they did nothing. Just sat on their hands for months, ignored constructive bug reports then pushed it OTA anyway.

  4. holtend

     /  November 6, 2012

    Its disgraceful that this update was pushed with so many issues.

    How on earth can they push this out with a serious known security vulnerability that they knew about months ago.

    Its a real shame that between voda and huawei they have crippled a decently specced phone.
    Now I understand why it was so cheap…..Thank God there are CM9 and CM10 ports in advanced development.
    Thanks to the modaco g300 devs who put both these companies to shame.

  5. Tom

     /  November 6, 2012

    I, like many others, bought this phone under the pretence of a ‘summer’ ICS upgrade. When it eventually comes in November (which I don’t class as summer) it’s dreadful. I wish I hadn’t sold my ZTE Skate.

    I feel very cheated. Definitely not buying Huawei again, that’s for sure, but seeing as I paid for a phone that would get an update to ICS, I still want that update. It’s not acceptable for it to come so late and in such a poor state.

  6. Marcus

     /  November 6, 2012

    Utterly shocking that Vodafone are treating customers like this…take my money and then break your promises. Last time I buy a Vodafone product.

  7. Julio Laker

     /  November 7, 2012

    Why is this Vodafone’s fault, do you really think they build the OS? Probably what they do is test the OS and release which in this case means they didn’t test enough or were pressured into releasung a sub-par update. Google is who you should be complaining to and Wah-wheeee for the tatt that they call a phone.

  8. Huawei Device UK “We’re sorry last week’s news wasn’t as great as hoped. All of the issues you’ve posted on here around the update are being looked into by Huawei and Vodafone. We realise that this doesn’t help immediately, but we’re working on it. In the meantime, we have issued a software version for Gingerbread. We’ll share more news when we can. Apologies we can’t be more specific at this stage.”

  9. dave

     /  November 8, 2012

    Julio Laker, please do not respond to an issue that you know absolutely nothing about.
    Vodafone was testing it for 3 months.
    Stock ICS is fine so nothing to do with Google.

    Fanboy I take it?

  10. Vodafone: We’re pleased to report Huawei is working on a new version of the software to be released as soon as possible.

    http://forum.vodafone.co.uk/t5/Other-Manufacturers-and-OS/Huawei-Ascend-G300-upgrade-to-Android-4-0-ice-Cream-Sandwich/m-p/1339394#M49225

  11. mark

     /  November 14, 2012

    Why nor just release a vanilla version, At least it would work and get rid of the vodaphone rubbish on the phone

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