Galaxy Nexus volume glitch caused by 2G network radio interference

There’s some good news and some bad news regarding that Galaxy Nexus volume control glitch. The good news is some users have tracked down the cause. The bad news is it’s a physical symptom of wireless radio interference, so it would seem pretty unlikely that a software patch or update would be able to fix it.

Here’s a demo of the bug. If you’re wondering what this video proves, it shows that the mobile signal from the Nexus One is triggering the volume up/down toggles that control the bootloader on the Galaxy Nexus.

There’s another example recorded by the same chap here. All of which means this may well turn out to be Category A disaster for Samsung and Google.

16 ResponsesLeave one →

  1. Matt Clarke

     /  November 21, 2011


    We can’t even say he’s holding it wrong.

  2. SebbesApa

     /  November 21, 2011

    Thats just what my Ipod does when i move my phone around it :) Automagicaly changes the volym :P

  3. UKAndroid

     /  November 21, 2011

    Glad I went for the Note!

  4. So, do you have to be that close to another phone?
    Or does the Galaxy Nexus’s own signal do it?

    • Dave Chambers

       /  November 22, 2011

      The Galaxy Nexus volume will go crazy if it is your own phone on 2G 900MHZ or you stick another phone near it on 2G and try to make a call or download. I’ve reproduced it myself using my Nexus One next to the Galaxy.

      Not sure what is going to happen – all that O2 want to do is offer another phone, which is very unlikely to sort out this problem.

      Samsung are very quiet

      • Oh, I see.

        I’m on Vodafone – don’t tell me, they use 900 Mhz, right?

        • Yup, Vodafone and O2 2G are both on 900Mhz. T-Mobile, Orange and of course Three customers are not affected by this bug, unless someone rubs their 900Mhz 2G handset up against your nice shiny new Galaxy Nexus.

          An amazing cock up by Samsung. I expect the QA director is now floating in a river, somewhere.

          • Hmm – that’s annoying.

            Vodafone has the best (of a patchy) signal in my home.
            Can anyone remember which network 3 fall back on for their 2G coverage? Is it Orange?

            I was so excited about this phone, and was all ready to phone for an upgrade. I’m now having to wait to see if this gets resolved…

  5. MarkG

     /  November 22, 2011

    Don’t be so sure this can’t be fixed in software/firmware..

    Samsung like most companies will be silent until they can confirm the problem and offer the fix. They don’t want to comit to anything before understanding the problem fully.

  6. Stephen

     /  November 22, 2011

    900Mhz is almost every network in europe Bry.

  7. They can probably make a software workaround for this hardware bug. Some percent of non wanted volume change could be fixed just by letting the phone ignore incoming volume settings while itchanges radio or networks. A required double click on the volume controller should also help a little with the hardware problem… perhaps…

  8. Stephen

     /  November 22, 2011

    I could only get it to happen by putting a phone 2mm away from mine. It hasn’t happened once in “real” life.

  9. Here’s my own experience of the happening –

  10. I’ve preordered mine from Carphone Warehouse (Orange). So the good news for me is that Orange is one of the “safe” networks. The bad news for me is that the phone may be fatally flawed.

    Luckily the Carphone Warehouse haven’t even confirmed my order yet. So that’s fine…


Leave a Reply

  • Reviews

    • Sony Xperia Z2 review

      This is Sony’s latest go at producing a high-spec Android flagship model, with the Xperia Z2 ticking every one of 2014’s must-have tech bullet points. It has a large 5.2-inch 1080p display. It has the hot new Qualcomm Snapdragon 801 chipset inside. It has a massive 3GB of RAM and 16GB of onboard storage. It’s […]

    • LG/Google Nexus 5 review

      Nexus 5It’s smooth to use, the 1080p display is sharp, clear and bright, the device is extremely light and thin and therefore very pocketable and portable — much more so than other 5-inch phones we’ve used. And yet… we’re a bit unimpressed by the overall package…

    • Vodafone Huawei Ascend G510 review

      Huawei Ascend G510A relatively high-spec smartphone, with a 4.5″ display running at 480 x 854 resolution and powered by a 1.2GHz dual-core processor, plus the Ascend G510 arrives running Android 4.1.1 — albeit potentially hindered by Huawei only sticking 512MB of RAM inside it..

    • Kogan Agora 5.0" Dual-core Smartphone review

      We bought one of these using our actual money. We couldn’t quite believe that budget hardware maker Kogan was able to sell a 5″ Android phone for £119 plus delivery from Hong Kong so had to get one to have a look at the thing under our usual LABORATORY CONDITIONS. First impressions of the Kogan Agora […]

    • Panasonic Eluga review

      Panasonic ElugaThe Panasonic Eluga marks the company’s return to the European mobile phone scene years after several years of absence, and it’s come back to us with a moderately high-spec Android model that features a rather stylish, slim case.

    • HTC One V review

      The HTC One V is HTC’s third entry in its high-profile new HTC One range, offering a smaller 3.7″ display running on a single-core 1GHz processor. It is is very much the “affordable” option in HTC’s newest Android series, but it still arrives running the same HTC Sense 4 interface we saw in the excellent […]

    • HTC One S review

      The HTC One S is the piggy in the middle of HTC’s 2012 line-up, offering a 4.3″ AMOLED display inside a very slim and stylish aluminium chassis. You get the same ImageSense camera technology as employed to such great effect in the HTC One X, along with Android 4.0.3 and the very latest HTC Sense […]

    • HTC One X review

      Here it is then, HTC’s new quad-core monster, the 4.7″ flagship for 2012 that introduces the Tegra 3 processor to mobile phones, updates HTC’s range to Android 4.0 and brings us the supposedly streamlined version 4.0 of HTC’s Sense user interface. You also get a fantastic 8megapixel camera that we’ve previously examined in great detail, […]

    • HTC One X review: Camera, photo and video samples

      HTC’s new quad-core flagship phone doesn’t just feature Android 4.0, a 4.7″ display and Nvidia’s newest Tegra 3 chipset – there’s also an entirely new 8megapixel camera in the phone, powered by a system HTC is calling ImageSense. And this camera is one of the many highlights of the new Android phone, offering the perfect […]

    • Sony Xperia S review

      Xperia S Sony returns with an all-new mobile design for 2012, pairing a dual-core processor with a 720p display. It’s a lovely phone, but is it enough to end our Samsung and HTC obsession?

    • Sony Xperia S review: Camera, photo and video samples

      We’ve spent most of the last week captivated by the staggeringly sharp screen of the new Sony Xperia S, while putting together what will hopefully be something resembling a review for you all to read very shortly. In the meantime, to be getting on with, here are a few sample photos and videos, taken using […]

    • LG Prada 3.0 review

      LG Prada 3.0 review LG’s updated Prada phone comes with an absolutely crazy black & white theme, but is it just for fashionable suit wearers who want to make themselves look a bit more interesting?

    • ACCESSORY REVIEW: Case-Mate Tough Case for Galaxy Nexus

      £30? For a phone case? It had better be good.

    • ACCESSORY REVIEW: Samsung Official Mesh Vent Case for Galaxy Nexus

      Samsung’s official Galaxy Nexus case. Costs a lot. Has a glittery little logo.

    • ACCESSORY REVIEW: Case-Mate Barely There for Samsung Galaxy Nexus

      Fresh from reviewing the cheap and cheerful FlexiShield case for the Galaxy Nexus, we’re back with another protective offering from industry veteran Case-Mate. Although this particular product retails for around the same price as FlexiShield’s TPU option, it’s quite a different proposition. Review submitted by extremely patient retro gaming advisor Damo. As the name suggests, […]

    • ACCESSORY REVIEW: FlexiShield Case for Galaxy Nexus

      Seeing as we’ve just reviewed the brand spanking new Galaxy Nexus, we’re in the mood for some accessorising – and we don’t mean earnings and handbags. To that end, we’ll be covering a few Galaxy Nexus-themed items over the next few weeks, starting with the FlexiShield Case. Review submitted by reader, writer, gamer and occasional […]