UK HTC Desire HD and Incredible S Android 2.3 updates still "in the final stages of testing"

HTC UK released some clarification last night regarding the arrival of Android 2.3.3 for the Desire HD and Incredible S, pointing out that the update, while launched in Europe, is still “in the final stages of testing here in the UK”.

Which is odd, as a few UK people appear to have it running on their phones already. Here’s the statement from HTC:

We know that you’ve been seeing a number of posts about the Gingerbread update (Android 2.3.3) for HTC Incredible S and HTC Desire HD. Just to let you know that we’re in the final stages of testing here in the UK, just to ensure that the update runs smoothly and will confirm a date for rollout as soon as we can. We really appreciate your patience and support on this.

htc desire hd update update

Apologies for getting some of you excited unnecessarily. As ever, it would appear that GARGANTUAN LEVELS of human patience are required when it comes to OS updates.

14 ResponsesLeave one →

  1. right_mr

     /  May 5, 2011

    Hehehe, how right you are about the required amount of patience!!! Even though the first I heard about the update was a twitter post by HTC clarifying that the update is still being tested, once i looked on the usual android websites, the rush of blood to the head had me tap the check for updates soft button on my screen all evening, early this morning (5am) when my wife put her pillow on my head at 5am this morning because I breached her territory on the bed and around 20 times since then already this morning… updates are very very hard to be patient about.

    Had the same issue on my moto atrix (at&t cheap ebay version) which had some serious issues with its HSUPA speeds!!! it got updated eventually 4 or 5 days after I was expecting it.

    Worse, when i initially bought my HTC Hero in July 2009, I hoped and prayed for the 2.1 update (which in hindsight was the worst ever update I ever received because it rendered a once semi-decent phone completely unusable!)

    THe 2.2 update to my HTC Desire also caused sleepness nights waiting and waiting! lol

    ( I just realised I am a gadget freak! my wife has been bashing my ears about this for months now and only after typing the above do I realise how bad things have become)

    When asus eee transformer honeycomb 3.1 updates begin to get rumoured, I will be due even more sleepness nights and impatience! I might pull an “osama b. laden” black out on tech and shun technology completely and go live in a cave somewhere. I might just get some peace and quiet away from my wife…phew!

  2. Jay

     /  May 5, 2011

    Why are they saying it is available on their support site? This is so annoying.

  3. Audrey

     /  May 5, 2011

    VodafoneUK just tweeted saying the gingerbread update is rolling out now for HTC Desire HD. I have an unbranded DHD using vodafone, so either way I should get the update soon? Sleepless night tonight seems like.

    • right_mr

       /  May 5, 2011

      Hehehe – my phone is unbranded too. As absurd as this sounds, Vodaphone locked phones will probably get their update BEFORE unbranded users. HTC just kicked me in the teeth…

      The latest from HTC is still…final stage of testing for unbranded users. Not impressed… and yes I agree, probably ANOTHER sleepless night (i had all last night to wait in vain, so why not ruin another night’s sleep)

      Cheers HTC…

  4. Connor

     /  May 5, 2011

    I guess this is the price we pay for a stunning Sense interface, well worth it in my opinion. On the other hand I keep searching for updates and its painful when it comes back up-to-date..

    Incredible S unbranded

  5. Saad

     /  May 6, 2011

    I’m a vodafone user and have got htc desire hd on a contract. The htc site says update is avaialable but its not, for me atleast. I am constantly checking for updates, no success yet.

    • mintvilla

       /  May 6, 2011

      that is because as soon as htc has finished with it, they send it out for unbranded devices

      for branded devices, like your vodafone version, they send it to vodafone and vodafone brand it then send it to you, it will take around 2 weeks.

      • Anonymous

         /  May 6, 2011

        Funny thing is, if Vodafone are able to release it there is no real reason HTC shouldn’t be doing so as HTC provide their ROM to the network and then the networks make their tweaks before it gets signed off.

        My guess is we’ll get it this Saturday or next.

  6. Ed

     /  May 6, 2011

    Funny thing is, if Vodafone are able to release it there is no real reason HTC shouldn’t be doing so as HTC provide their ROM to the network and then the networks make their tweaks before it gets signed off.

    My guess is we’ll get it this Saturday or next.

  7. Doc

     /  May 8, 2011

    For HTC to release a statement for UK only indicates there was a specific issue with the UK update, may be it was the UK carriers request to release all updates concurretly whic& would cut down on communication with xustomers requesting info about the release datea. That’s my theory !!!! Whatever is reason, it remains unfair.

    • Doc

       /  May 10, 2011

      Is this the price we pay for buying an HTC phone? If you ask HTC customer services the same question twice you get different answers, even from the same person, first time they said it will take up to 2 weeks for my unbranded Incredible S to get the update, couple of days later the same person replied to say it will take few weeks!!!! Can’t believe it, Nexus one is now running Gingerbread 2.3.4 and we still have to wait for our 2.3.3 for a phone that is few months old. Lesson learned, next time am buying a Google phone e.g.Nexus

      • mintvilla

         /  May 10, 2011

        they might both be android gingerbread, but its not like the version of gingerbread is the same as the one the nexus gets. If you like any of the stuff, apps, widgets etc that comes with sense – like the remote security features, or the app navigation by tom tom, or any other of the sense features, then you wont have them on a nexus.

        Hence why it takes time for HTC to put all of that stuff and add it into the gingerbread update. Your phone is still one of the first to recieve the gingerbread update.

  8. Dmitri A.

     /  May 9, 2011

    I have bought phone in England!
    When there will be an updating 2.3 Android?

    Sorry for bad English, i from Russia =)

  9. MW

     /  May 16, 2011

    In UK on unbranded Desire HD and update is now going through!!


Leave a Reply to Ed

  • Reviews

    • Sony Xperia Z2 review

      This is Sony’s latest go at producing a high-spec Android flagship model, with the Xperia Z2 ticking every one of 2014’s must-have tech bullet points. It has a large 5.2-inch 1080p display. It has the hot new Qualcomm Snapdragon 801 chipset inside. It has a massive 3GB of RAM and 16GB of onboard storage. It’s […]

    • LG/Google Nexus 5 review

      Nexus 5It’s smooth to use, the 1080p display is sharp, clear and bright, the device is extremely light and thin and therefore very pocketable and portable — much more so than other 5-inch phones we’ve used. And yet… we’re a bit unimpressed by the overall package…

    • Vodafone Huawei Ascend G510 review

      Huawei Ascend G510A relatively high-spec smartphone, with a 4.5″ display running at 480 x 854 resolution and powered by a 1.2GHz dual-core processor, plus the Ascend G510 arrives running Android 4.1.1 — albeit potentially hindered by Huawei only sticking 512MB of RAM inside it..

    • Kogan Agora 5.0" Dual-core Smartphone review

      We bought one of these using our actual money. We couldn’t quite believe that budget hardware maker Kogan was able to sell a 5″ Android phone for £119 plus delivery from Hong Kong so had to get one to have a look at the thing under our usual LABORATORY CONDITIONS. First impressions of the Kogan Agora […]

    • Panasonic Eluga review

      Panasonic ElugaThe Panasonic Eluga marks the company’s return to the European mobile phone scene years after several years of absence, and it’s come back to us with a moderately high-spec Android model that features a rather stylish, slim case.

    • HTC One V review

      The HTC One V is HTC’s third entry in its high-profile new HTC One range, offering a smaller 3.7″ display running on a single-core 1GHz processor. It is is very much the “affordable” option in HTC’s newest Android series, but it still arrives running the same HTC Sense 4 interface we saw in the excellent […]

    • HTC One S review

      The HTC One S is the piggy in the middle of HTC’s 2012 line-up, offering a 4.3″ AMOLED display inside a very slim and stylish aluminium chassis. You get the same ImageSense camera technology as employed to such great effect in the HTC One X, along with Android 4.0.3 and the very latest HTC Sense […]

    • HTC One X review

      Here it is then, HTC’s new quad-core monster, the 4.7″ flagship for 2012 that introduces the Tegra 3 processor to mobile phones, updates HTC’s range to Android 4.0 and brings us the supposedly streamlined version 4.0 of HTC’s Sense user interface. You also get a fantastic 8megapixel camera that we’ve previously examined in great detail, […]

    • HTC One X review: Camera, photo and video samples

      HTC’s new quad-core flagship phone doesn’t just feature Android 4.0, a 4.7″ display and Nvidia’s newest Tegra 3 chipset – there’s also an entirely new 8megapixel camera in the phone, powered by a system HTC is calling ImageSense. And this camera is one of the many highlights of the new Android phone, offering the perfect […]

    • Sony Xperia S review

      Xperia S Sony returns with an all-new mobile design for 2012, pairing a dual-core processor with a 720p display. It’s a lovely phone, but is it enough to end our Samsung and HTC obsession?

    • Sony Xperia S review: Camera, photo and video samples

      We’ve spent most of the last week captivated by the staggeringly sharp screen of the new Sony Xperia S, while putting together what will hopefully be something resembling a review for you all to read very shortly. In the meantime, to be getting on with, here are a few sample photos and videos, taken using […]

    • LG Prada 3.0 review

      LG Prada 3.0 review LG’s updated Prada phone comes with an absolutely crazy black & white theme, but is it just for fashionable suit wearers who want to make themselves look a bit more interesting?

    • ACCESSORY REVIEW: Case-Mate Tough Case for Galaxy Nexus

      £30? For a phone case? It had better be good.

    • ACCESSORY REVIEW: Samsung Official Mesh Vent Case for Galaxy Nexus

      Samsung’s official Galaxy Nexus case. Costs a lot. Has a glittery little logo.

    • ACCESSORY REVIEW: Case-Mate Barely There for Samsung Galaxy Nexus

      Fresh from reviewing the cheap and cheerful FlexiShield case for the Galaxy Nexus, we’re back with another protective offering from industry veteran Case-Mate. Although this particular product retails for around the same price as FlexiShield’s TPU option, it’s quite a different proposition. Review submitted by extremely patient retro gaming advisor Damo. As the name suggests, […]

    • ACCESSORY REVIEW: FlexiShield Case for Galaxy Nexus

      Seeing as we’ve just reviewed the brand spanking new Galaxy Nexus, we’re in the mood for some accessorising – and we don’t mean earnings and handbags. To that end, we’ll be covering a few Galaxy Nexus-themed items over the next few weeks, starting with the FlexiShield Case. Review submitted by reader, writer, gamer and occasional […]