Orange UK launches Android 2.2 FroYo update for its Galaxy S users

Limping in with an OS upgrade just before the end of the year is UK network Orange, which has today announced that its version of the FroYo Android 2.2 update for Samsung Galaxy S phones bought through the network is now available.

As ever in the weird world of Samsung, this is not an over-the-air update – you’ll need to download and apply the Android update through Samsung’s KIES desktop sync tool.

samsung galaxy s orange update

But then after that it’ll be like having a new telephone. And it didn’t even cost you anything. Thanks to reader Stu for the tip.

164 ResponsesLeave one →

  1. So, how does one update without a PC? Any ideas? How backwards not to have mac compatibility…

    Reply
  2. Well I am my wife each have an Orange Galaxy S and no update for us….nor for my sister or mother in law. So if it is out on the Orange network, it certainly isnt out for everyone!

    Reply
  3. Phil B

     /  December 31, 2010

    Tried KIES last night (30/12/10) a firmware update avaiable for the SGS which must be fairly new as I only did a firmware update on this a few weeks ago. However download crashed, I’ve recovered the phone OK and will try again. Seen no other notification of this anywhere else. – PhilB

    Reply
  4. Dave S

     /  December 31, 2010

    well still no update for me 31/12. has anyone actually got the update via kies yet on orange?

    Reply
  5. Shahid

     /  January 1, 2011

    Hi,

    Try updating your version of kies first- from the drop down menu at the top and then update. It worked for me.

    Reply
  6. Phil B

     /  January 1, 2011

    I was already running the latest version of KIES (this version actually installs and runs on Windows 7!) Ran the update again this morning on my desktop rather than attempting to do wirelessly on my laptop. My Orange UK Samsung Galaxy S is now running Android 2.2 :) Takes about 20-30 mins to do, pretty painless. Now we going to get Gingerbread on the Samsung S? – PhilB

    Reply
  7. tom

     /  January 3, 2011

    what firmware do you have guys?
    Kies keeps saying my device cannot be upgraded.
    Firmware version JM1

    Reply
  8. Neither me. I still cannot upgrade my galaxy s. I am so frustrated wit both Samsung and orange. I have lost hope of my phone being upgraded and repenting on my decision of going for galaxy s.

    Reply
  9. Ricster

     /  January 4, 2011

    Just Upgraded last night. Seems that Orange have been issuing handsets with locked firmware but you can make it work. I followed this http://apcmag.com/how-to-update-your-galaxy-s-with-android-22.htm and now my phone thinks it’s Australian but it has got FroYo working. My next step is to use country code ORA. Have a read.

    Reply
  10. Raj

     /  January 4, 2011

    Im Orange UK, been trying for over 3 months. Been through so many sites, everyone is waiting for the update, everyday day i connect to Kies but no luck!

    Spoke to Orange today, they advised its been released and use SamsungMobile.Co.Uk, but nothing showing, ring them tomorrow and see what they got to say about it.

    Reply
  11. Raj

     /  January 5, 2011

    I hear, 10th of Jan is the official upload on Kies

    Reply
    • Thanks for the update Raj. Lets c if 10th is any good. I have been in the same footsteps as u….checking since last 3 months almost everday, calling orange but as you mentioned no luck. Also called up samsung, they said to visit their service centres but none of them are in the vicinity where i live. Just so frustrated with Orange and Samsung. Anyways, let us know if you are able to get it on 10th. Cheers

      Reply
  12. Raj

     /  January 8, 2011

    Found 2 websites regarding Orange 2.2 Update, where they got the information from i have no idea but it surely doesn’t work!

    http://www.3g.co.uk/PR/Jan2011/samsung-galaxy-s-android-2-2-update-finally-available-on-orange.html

    http://top10.com/mobilephones/news/2011/01/android_2_2_hits_samsung_galaxy_s_on_orange/

    Reply
  13. dave s

     /  January 8, 2011

    still nothing for me. will see if anything happens on the 10th then i’ll flash

    Reply
  14. Chris

     /  January 10, 2011

    Just uninstalled Kies then reinstalled the latest version (2.0.0.11011_16).

    Connected my Orange Galaxy S, and there is a PDA:JP8/Phone:JP3/CSC:JP8 update waiting! finally Orange have recognised that it actually does have some customers who appreciate the latest updates (even three or four moths late).

    Reply
  15. Chris

     /  January 10, 2011

    I installed the update – took about 25 mins on a 2mb/s intrernet speed. Phone seems improved faster and new features like pinch rotate in google maps are now unlocked.
    I think its worth doing, but i haven’t yet tested to see if the GPS and wifi have been properly fixed

    Reply
  16. Hello,

    Just uninstalled Kies then reinstalled the latest version (2.0.0.11011_16), But still no luck!

    Currently says:
    This Version Of The Device Cannot Be Updated!
    Current Firmware: PDA:JF3/PHONE:JF3/CSC:JE5.

    Whats the hells going on…! I give up, gonna stop trying its a complete waste of time, everyday after work i check, been checking for the last 3 months, allow it!

    Reply
  17. Me Again!
    Just got of the phone to Orange Tec team, they just told me Samsung haven’t yet released the update, but will be soon keep trying! my advice try in 2012!

    Reply
  18. Orange are so annoying.i swear chatting totheir tec team is sometimes pointless.i always get a confused person with no clue to any release dates, and they always say they are testing and it will be a couple of weeks…they have been saying so since october/november time.and they always say they will send a text out when it’s released, but now it seems like a plan to stop getting so many ppl calling so much.i left t-mobile for orange but now seems like a bad move…

    Reply
  19. Steve

     /  January 11, 2011

    Been after the update since September 2010! Googled yesterday-saw the threads and thought FINALLY. Connected to KIES and…………….yes that’s right NOTHING!
    My Girlfriend upgraded with Vodafone in November 2010 to a Galaxy S, her’s came pre loaded with 2.2.

    ORANGE…IS IT REALLY THAT DIFFICULT TO LET US HAVE THE UPDATE

    If it’s taken this long for FROYO I’d hate to think when they will release GINGERBREAD! 2020 maybe if we are lucky!

    Reply
  20. Chris

     /  January 11, 2011

    Mine worked fine. I’m running Kies 2.0.0.11011_16 as i said before – and you sould make sure you are using the stock launcher (not ADW or LauncherPRO or others) when you connect to Kies. ‘Home Switcher’ from the market should let you change between launchers.
    The settings in the phone now say 2.2 as the Firmware Version and the Build Number is FROYO.BVJP8.

    There also seems to be a screenshot feature which i never knew existed before – hold down the back arrow and press the home button. Not sure if this was in eclair and i never found it, or is a new samsung or orange feature.

    All i can think of is they are slowly releasing it to a limited number of people each day to put less of a load on their servers? Maybe plug the phone in in the morning and see what happens.

    So I hope you guys get the update soon as it seems to have made massive improvements to the phone (especially reinstating wifi for me!).

    Reply
  21. Allan

     /  January 11, 2011

    I just downloaded the latest version of Kies and I’ve now got 2.2 on my SGS. Hallelujah! I had to restart the PC first before Kies recognised the phone. So when are we getting gingerbread 2.3? A year from now?

    Reply
  22. Steve

     /  January 11, 2011

    Well………got the latest version of KIES and still nothing. Will give it a bash in the morning and see whats what.
    Getting pretty annoyed with this……..orange have definately lost a customer!

    Reply
  23. Installed Kies 2.0.0.11011_16 but still no luck.
    Current Firmware: PDA:JF3/PHONE:JF3/CSC:JE5

    Reply
  24. Steve

     /  January 12, 2011

    Still nothing this morning…..firmware same as above.
    Any suggestions?

    Reply
  25. Phil

     /  January 12, 2011

    Damn, I just backed up all my stuff thinking this thing was finally out for my phone on Orange. Phone wasnt connecting to Kies so I was going to reset the thing after backup, but I managed to get it to connect again, however I’m also still getting the message:

    PDA:JF3 / PHONE:JF3 / CSC:JE5
    This device’s version cannot be updated

    Whats so different between Orange and stock versions anyway?
    Only see a few things on mine, i.e the maps, backup and mail options from Orange.
    Phone itself doesnt seem to be locked as I can use a different sim when I’m out of the country.

    Reply
  26. Chris

     /  January 13, 2011

    Are you guys all making sure you are on the orange launcher not ADW or LauncherPRO? This was the only way my phone connected and responded well to Kies (which is sooooooo much better in its new 2.0… form!).

    And mine also has the “This device’s version cannot be updated” before the update, and it still works. so if you are seeing that message, don’t give up hope yet

    Reply
    • Phil

       /  January 13, 2011

      I can connect to Kies fine now, not sure what the problem was before and dont run any other launchers.
      Isnt Kies 2.0 a beta?

      Reply
  27. I had to delete The old version of kies and install version 2.0. my galaxy has always had problems connecting to kies. The only way I can connect now is to plug my phone in first, Wait a minute then run kies. Still no update to froyo though. What is orange launcher, adw and the other launchers bein mentioned?

    Reply
    • Chris

       /  January 14, 2011

      Basically a launcher is the bit of the android operating system you see. Like the homescreens and the application drawer. A lot of people swap the one that comes with the phone for another more customisable one from the market. ADW launcher and LauncherPRO are just the names of the two most popular replacement launchers. I personally use ADW, just because I really like the homescreen gesture shortcuts and the swipe actions. I’d say it is definitely worth having a look at another launcher because they really allow you to personalise your phone and often speed up the phone. Its mentioned here because to connect well to kies you need to switch back to the stock samsung touchwiz launcher or the (shit) one provided by orange.

      Reply
  28. steve

     /  January 13, 2011

    I tried kies 2 as well but nothing happened when i plugged phone in so uninstalled and put original kies back on. Still no froyo mind

    Reply
  29. dnbkittie

     /  January 13, 2011

    Ive been in contact wiv orange n after literally telling em to stop fobbing me off someone finally listened. After further investigation it seems that ppl who got phone direct from orange couldnt update n those from carphone phone 4 u etc could update. Those wiv orange direct have to wait. Yesterday i was told release for phones with orange software was not yet released. I pointed to the guy on twitter tweeting about the realease before xmas n asked her to investigate coz thats not true. Today i see website orange galaxy page says update now available. Well mine still doesnt work so waitibg for orange to call me bak again to recofirm that direct orange phones still cant update. im running 2.00 new kies n i have launcher pro but use hone switcher to change to stock version. Frustrating.

    Reply
  30. iv also got version JF3 JF3 JE5. Tried kies just now thinking it must work now surely but NO CHANCE it STILL says ‘This version can not be updated’ really p***** off now . It seems like people with this version are havin the most problems- typical!! Im so annoyed and frustrated with orange also samsung and regretting getting galaxy s. Wish id had a HTC now. I think i will phone orange and tell them how annoyed I am .

    Reply
  31. I also used switcher to change to the stock launcher and have neweset version of kies

    Reply
  32. dnbkittie

     /  January 13, 2011

    Can ppl actually phone orange n tell em. They dont believe me wen i say other ppl av problems!!

    Reply
  33. I will definitely be phoning orange 2morrow and if they dont give me some kind of sense i will consider leaving them cos iv had just about enough of them messing everyone around. Its not the way to keep their customers thats for sure

    Reply
  34. I will post any sense if any, that i get from orange

    Reply
  35. I rang orange and just got told I would receive a text when its available and not to worry about this anymore. patronizing useless morons

    Reply
  36. No luck :(

    Reply
  37. Me brought my phone direct from Orange, and No update for me till yet so this theory could be true about phones direct from Orange dont have updates.

    Reply
    • steve

       /  January 14, 2011

      I was sent a replacement unbranded phone as music player did not work properly it says version 2.1 update 1. installed new kies and still cannot read that my phone is plugged in grrrr

      Reply
  38. anon

     /  January 14, 2011

    Same firmware (JF3 JF3 JE5), also says “cannot be updated”, kies 2.0. Orange website says it should be out by now – such lies… Seems to be everyone with this firmware is having problems.

    Reply
  39. Dave S

     /  January 14, 2011

    grrrrrr. still nothing for me either
    jf3,jf3, je5

    Reply
  40. Regarding firmware version not being able to upgrade, I’ve had exchanges with Orange and eventually got more information from them …. there is a known issue with the phones supplied directly from Orange and their firmware. It is with Samsung to sort out, but no timescale given !!! Why are we waiting ??? What is soooooo special about the Orange Froyo version for the Galaxy S ?!?!?!?

    Reply
    • Anonymous

       /  January 14, 2011

      I have just spoken to Samsung directly about this… apparently some of the handsets issued to Orange were firmware locked. The only way to get around it according to the guy I spoke to, is to take your phone to your local samsung service centre so that they can overide the lock and enable the upgrade. Orange should be ashamed of themselves for not checking this….

      Reply
  41. dnbkittie

     /  January 14, 2011

    Hi i also spoke to samsung again today who told me to take to a repair carephone warehouse, only a few in every given area mind (as to be a repair centre – look at their store locator online), and they will need to flash the phone which is a totally restore more powerful that factory reset but it wipes everything, apps, settings, messages the lot (great! thanks guys) and reinstalls the software and apparently that then unblocks the block and the they can install the update for you. If that doesnt work then u have to send off to Samsung for 15 days for them to fix. Well i have answers, but really this is quite wrong for such a big carrier to have to go through all that for a software update just because u went direct with orange…

    Reply
  42. Wow, so Orange firmware-locked their own phones, despite knowing that Android relies on updates for security patches and feature updates? Makes me glad that I’ve got an unlocked and rooted handset, let me tell you. The networks are really dropping the ball with Android right now.

    Reply
  43. I also just spoke to orange. They said the same as everyone else that there is a delay with the firmware update if youd got the phone direct from orange. They would text me when its available. They didnt say when tho. I hope its sooner than later. I cant believe a company as big as orange has done this its ridiculous. Soooooo frustrating!!!!!!!

    Reply
  44. Steve

     /  January 15, 2011

    Android 2.2 (Froyo) now available for the Galaxy S

    The moment you have all been waiting for is here, click the below link to find out how to update your handset……..

    THIS IS STRAIGHT FROM THE ORANGE WEBSITE!!

    Been connecting to KIES ALL day and still nothing………this is just getting ridiculous!!!

    Reply
  45. Steve

     /  January 15, 2011

    On the phone to orange now…………….according to their ‘technical’ team the 2.2 update hasn’t been released yet, SO i refered them to THEIR website advertising the fact it is!
    On hold……again…… while they ‘look into it’
    5 minutes,still on hold……
    *yawn*
    15 mins later….logged the fault and suggested it may be a handset issue BUT it could also be that the update has been worked around KIES 1.5.3 not 2.0? (not sure why that would make a difference). May send out a new handset, may not.

    Back on hold – call time so far 40 mins!!

    RIGHT – they are going to test a galaxy s with the same 2.1 update1 firmware an try and update it through KIES 2.0 IF it doesn’t work then they have made a massive balls up (will be passed on to the network & devices team to sort), if it works then it’s my handset will call me back and send me a new handset.

    Phew……just the wait for their call now then i suppose.

    Hope this helps people!

    Reply
  46. Spoke with Orange again yesterday and they assured me that the update will be available within the next day or two!, Funny that because they told me the same thing back in December. I am seriously thinking of selling my Galaxy now on ebay and using the money I get for it to help pay off my contract with Orange.
    I have had enough Orange and I have been a loyal customer for over 10 years, not anymore!! going to try another phone with a different network Orange you suck!!!!

    Reply
  47. I was also feel like going to another network i hav been an orange customer for about 10 yrs or so they should know better i think theyve really made a complete disaster of this business with updating the galaxy S

    Reply
  48. Its funny what response you get from Orange when you threaten to leave them, I have just been told by their tech team that I have to change the date on my phone from 15th Jan to the 15th Feb and that they will be sending me a message within the next hour or so which will un block the firmware and then I will get the update through Kies. God knows why you have to change the date? I will wait for their message and see if it works, if it does I will let the rest of you know ASAP, and then you can get on the phone and demand they upgrade you too. I could be wrong but I think a lot of our devices are being updated manually by Orange a handful at a time hence the reason you have to wait for a message. But like I said when I get my message within the hour I will update you all.

    Reply
  49. Right!!! I did not receive a message surprise surprise so I phoned them back yet again and unbelievably I was told that I should never have been given that information (about changing the date and waiting for a message) apparently that was for a HTC phone running android software not my Galaxy which they know I have, I mean come on is it that hard to get your clients information right Orange!!.
    I spoke to someone who for once was very helpful and I am getting a new device delivered tomorrow (yes on a sunday) that will be able to update to 2.2 straight away (fingers crossed). So my advice to anyone with jf3,jf3, je5 which cant be updated at the moment because of a firmware fault, is contact Orange and get another handset as it looks like people with jf3,jf3, je5 firmware are going to have to send their phones of to Samsung to have the update. If you decide to just wait for an update when your running the above mentioned firmware you will be waiting forever!!!!!!!!!!!!!!!

    Reply
    • Mad Mo

       /  January 15, 2011

      right.. i got my SGS direct from orange via a contract uprade,
      i connected it to my PC and kies and it says new firmware is available… why has no one else had any luck?
      my SGS is JM1 JM5 JM3

      Reply
    • Steve

       /  January 16, 2011

      Let us know if you get the new handset AND if it updates. Cheers

      Reply
  50. i have been on the phone to orange for 55 minutes!!!!! first they said as far as he knew it hadnt been released for galaxy s. told him that on the orange website it even says its been released.then he tried telling me it was done through smasung kies not through orange, told him i been trying keys for months!! was on hold for a year or two then he told me again it was nothing to do with orange its from samsung and there was nothing else they could do. told him about everyone with the same firmware couldnt update, apperently there have been two updates in november for this phone?? first i heard as mine always says cannot be updated. anyway , i said about getting a new phone and after a bit of checking he said he can get a reconditioned sent out tomo. (sunday) brand new ones only within 28 days. seemed he hadnt heard anything about this problem or he wasnt letting on.

    Reply
  51. yea i know i cant type too.was hoping for a new phone anyway as my mic is pants when recording videos. way to sensitive.last samsung phone il be getting.

    Reply
  52. Mad Mo

     /  January 15, 2011

    right.. i got my SGS direct from orange via a contract uprade,
    i connected it to my PC and loaded up kies (just now) and it says new firmware is available… i will update it soon because my battery is nearly flat….
    why has no one else had any luck?
    my SGS is JM1 JM5 JM3

    Reply
  53. still the same
    jf3,jf3,je5
    “This version of the device cannot be updated.”

    Reply
    • DarrenE

       /  January 17, 2011

      I have that version too, will not let me update – let me know if you get any luck!

      Reply
  54. Right peeps as I said I was getting a new phone from Orange today and low and behold it arrived an hour ago, it was still android 2.1 but this time the firmware was JM1 JM5 JM3 instead of JF3 JF3 JE5 which I explained has a problem, and wahey!!! plugged it in and there it was in black and white ( your phone requires an update ) have just completed the update and I am now running android 2.2 and the build name has changed from Eclaire to FROYO, Hallelujah.
    The phone is smooth quick and I have to admit looks better ( vibrant colours ), demand your phone is changed if you are running firmware JF3 JF3 JE5 it will not update the proof is in the pudding people, they changed my phone and it updated without any problems!!!!!! hope this helps.

    Reply
    • Sharan

       /  January 17, 2011

      Did you get a brand new phone or a refurbished one? Who did you speak to to convince them to send you another phone. I only ever get through to incompetent tech support people who don’t have a clue about anything!

      Reply
      • I totally agree with ks.

        I’ve just received my replacement phone today following MONTHS of trying to upload 2.2 and speaking to incompetant techs at Orange. Finally spoke to a wonderful tech who advised that the JE3 version that I had was never going to update – aparantly they have been accidentally locked in some way by Samsung.

        Sharan: my tech had to make up some fault as the phone wasn’t strictly faulty. In this way, he could justify sending me a new one. Try asking to speak to someone who actually owns a Galaxy S.

        I don’t like all the new Orange rubbish on board, but so far the phone does seem to be running better.

        Reply
  55. I spoke to Orange today about this issue and they informed me than they are releasing updates in batches and that I should receive sms from them when the update for my phone is ready. I insisted that there is a problem with the phones provided directly by Orange with the firmware JF3 JF3 JE5 and that I should receive a replacement but the lady was adamant to provide me with a replacement. She just told me to wait till I receive the sms (with no specific timeframe). More frustration for me. I just feel like requesting my bank to stop all the direct debit payments of my bill to orange until this is fixed. Hopeless…………………

    Reply
  56. dnbkittie

     /  January 17, 2011

    Think that sms is loaded of crap. Ill speak to the person ive been dealing wiv today n see wat the score is

    Reply
  57. DiscoDave

     /  January 17, 2011

    Hi,

    Just spoke to Orange. Apparently some batches of i9000 were sent out with an update lock (my phone is JF3 JF3 JE5 too). Samsung have a deal with Carphone Warehouse and you need to pop to a branch which will unlock and update your phone at the same time. NOT ALL BRANCHES ARE PROVIDING THE SERVICE, so check before you set off with phone in hand.

    Good luck!

    Reply
    • Sharan

       /  January 17, 2011

      If Orange know about this why don’t they tell customers instead of infuriating them with random advice and comments!

      Reply
  58. cant update

     /  January 17, 2011

    i cant seem to update either, what a joke…how can it take this bloody long, google should just let anyone do an update

    Reply
  59. This problem is so big now surely orange hav to either provide replacements to direct customers with JF3 JF3 JE5 firmware or issue a statement telling us what to do its just not very professional of them as they r one of biggest companies. I mite try carphone warehouse myself to see what they can do. Il be very shocked if i hav any kind of text off orange. I also phoned them couple of days ago.

    Reply
  60. If anyone had any luck with carphone warehouse that please update……..thanks

    Reply
  61. Sharan – I believe I got a new phone as they said they had a phone put aside for me ( probably because I phoned every day for a week ). I have a friend who I wont name who works for carphone warehouse, I spoke with him on your behalf about the possibility of them being able to help with the issues on the firmware JF3 JF3 JE5 and he said that only a few stores can do it (blue water being one of them), but be careful you will incur a £14.99 charge as the update is done by their geek guys (tech team) as the phones where not purchased through them and they wont promise that it will work. So before going to a carphone warehouse store I advise that you contact them directly first and ask for advice.
    All I can say is I spoke with someone at Orange who I believe was called Simon and once I made him aware of the problem I received a new phone which I had to update through kies and it now runs 2.2 Froyo, I dont believe Orange about the SMS as they told me the same thing for weeks and no message arrived.

    Reply
    • steve

       /  January 18, 2011

      Just spoken to orange and i have new phone being del. Tomorrow.this carphone warehouse story seems to have come from the overseas call centre. I would advise ppl to only speak to the uk tech support they were far more helpful

      Reply
  62. dnbkittie

     /  January 18, 2011

    Orange know there is a definate problem. Just waiting on finding out whether they can do nefin on my current handset to allow the update before sending me new handset. Means losin all my apps. Does ne one know if i can bak up my apps? But least we have a result. We wont go empty handed this time

    Reply
    • steve

       /  January 18, 2011

      U cant back up apps. 2.2 Update allows u to save to sd card though. Cant wait to get new phone. Get on phone to orange everyone dont accept no for an answer

      Reply
      • Arthur

         /  January 18, 2011

        You can back up apps to the SD carde through the Astro File Manager app, which is free to download. Just go Tools from the menu and you will see Application Manager/Backup When you get the new phone you just pop the old SD card in and restore using Astro (you will need to download Astro again first though).

        And I hope Orange get this sorted soon because I’m suffering the same problems.

        Reply
  63. ronnie

     /  January 18, 2011

    Very frustrating, without a straight answer from Orange as to what is going on all you can do is complain and demand a replacement.
    Its not just phones purchased directly with Orange though…

    I purchased my SGS from P4U albeit with an Orange contract – the box it came in had a big sticker saying “Only for sale on the Orange network”.

    Incidentally I tried upgrading my existing Orange contract with the Orange shop across the road and they couldn’t offer the same deals as Orange had online – why treat their customers so differently? I can only assume the retail shops are franchises of some sort, or are run with a different set of aims. Anyway, I popped into the P4U shop and ended renewing my contract via them, they had the phone in stock and didn’t want me to pay the extra £50 the Orange shop wanted. Still, I’m stuck with the same problem – still can’t upgrade to Froyo.

    Today I’ve tried using the very latest version of Kies (unstalled the old version, fresh reinstall – reboot just to make sure) Kies reports my phone [ Build: Eclair,Firmware 2.1, & an JF3 JF3 JE5] can not have its firmware upgraded.

    Looking at other forums it seems that there is a gradual roll out of this firmware to cater for all the various mobile operators and country variants, so if some Orange phones upgrade fine and some don’t I can’ help but think the UK retailers source phones from all sorts of countries to fulfill demand – its likely it just so happens the JE5 specific firmware isn’t released yet? Perhaps wishful thinking.

    I will hold fire for a while – see how the firmware update affects the early adopters , hopefully the JE5 variant gets sorted by then – or the screaming starts.

    Orange support clearly need to undertsand more deeply what they are supplying and supporting.

    Reply
  64. Tony

     /  January 18, 2011

    Wow I came to this site first when there was 3-4 peeps with issues, seems like there many more of us facing the same crap from Orange….!

    Ive finally got some where after months of hassling Orange, who ever you speak to at Orange dont have a clue, Ive heard all excuses, Firmware isn’t yet released, firmware being released day by day by serial numbers, firmware will be released soon, update your windows ..blua bluaaa! All crap!

    I found out from Samsung the real fact, the first batch of handsets sent to orange were “Firmware Locked”, simply meaning cant receive updates, its needs to be done manually, thereafter will ok with auto updates, so stop waiting for something just that isn’t going to happen.

    Only one option, Ring Samsung (Number with Orange, Just ask for Samsung contact details), find out the nearest repair centre, BACK ALL your contacts because everything will be erased, take it to the repair centre and they will update your galaxy s to 2.2 for free as long as you mention Samsung has sent you, its covered under warranty.

    I live around Heathrow Airport, Ashford was the nearest to me, but repair centres all over UK, If anyone wants Ashford contact details just let me know.

    Im now running 2.2, Oh if you dont know Galaxy S2 is out from Tuesday, just seen it at the repair centre, wowwww factor!

    Reply
  65. Rich

     /  January 19, 2011

    Yep the same problem!

    Even better, I spoke to samsung support and they claim that all sgs’s can update, I said no they can’t so they said go to a service centre, I phoned the service centre and they said they won’t do it because they have had so many failed upgrades!

    Fancy that hey!

    Reply
    • Anonymous

       /  January 19, 2011

      Well i got my 3rd replacement phone this morn plugged into pc and now updated to froyo…happy days. Good luck everybody

      Reply
  66. Dave S

     /  January 19, 2011

    has everyone updated?? i stil can’t

    Reply
  67. Well I just had my replacement phone from orange which is JM5 JM1 JM3 . (I did have JF3 JF3 JE5 ) I connected to kies and guess what — STILL SAYS CANT UPDATE — I cant believe it, i even uninstalled kies and re-installed it. Sooooo p******* off now !!!!!!! Think i mite hav to try another replacement. Has anyone else had probs with this version

    Reply
  68. Rich

     /  January 19, 2011

    I rang up following the experiences above and asked for a replacement phone stating the faulty firmware status, arrived tonight and upgraded without problems. Don’t accept the suggestion of going to the samsung repair center, demand a replacement.

    Reply
  69. The problem is that I bought my phone from Ebay although with box and accessories but I am sure they are not going to replace it.

    Reply
  70. Received my new galaxy and before i could even start kies it was telling me my phone had an update available. 3 3 5 is defo to blame. Got my contract straight from orange so don’t wait for any texts. Demand a replacement. Had my old galaxy 7 month so time is not a problem for it

    Reply
  71. anon

     /  January 20, 2011

    Have any of you done a factory reset after the kies update to 2.2? (By factory reset, I mean holding down power + home + vol up as you turn the phone on – apparently it’s best to do this after upgrading to 2.2 in order to clear old 2.1 files that can cause problems)

    Also, how is Orange 2.2 :D? What’s different? Is it much faster than 2.1? Dare I ask, any problems …?

    Reply
  72. I cant seem to update on kies to 2.2 . Just had replacement phone . Ive now got JM5 JM1 JM3. It doesnt say cant update it just says which version it is, it doesnt offer an update. I know some people with this version have updated to 2.2. Does anyone know what to click on in kies or does it just say update available ?

    Reply
  73. Kerry

     /  January 20, 2011

    I have just spoke to orange and they have told me to speak to samsung directly.
    not an orange problem as far as the girl was concerned, she also said that with all due resepect that people on chat rooms are not technically trained, to be honest not sure she was either.
    of course when i have then tried to call samsung, they are not open, close at 6pm! so another case of orange trying to push the blame, i will keep trying!

    Reply
    • steve

       /  January 20, 2011

      I had most success talking to the uk call centre they were very helpfull unlike theindian call centre where fault finding is read straight from the pc screenthey are useless

      Reply
  74. dnbkittie

     /  January 20, 2011

    Orange know there is a problem. Demand the person to find out about it. Yoy have to push them. If they say they know nothing about it you can refer them to this link. They have net on computers so they can have alook. I know for a fact that head of technical support knows about this problem.

    Reply
  75. anon

     /  January 21, 2011

    What is official orange 2.2 like? If it’s not that great, I might just flash the phone myself. Seems too much effort to keep arguing with Orange (also sent them an email over 1 week ago which they haven’t replied to yet)

    Reply
  76. Arthur

     /  January 21, 2011

    Been thinking the same thing myself – why not just use Odin to flash it. Even better we can go straight to 2.2.1 which is supposed to fix some of the issues with 2.2 experienced by Galaxy users. Who know when Orange will get around to that version.

    Reply
    • Anonymous

       /  January 21, 2011

      I know how you are feeling fellow galaxy s users. I had it out with Orange last week to the point where I was cursing them about the shambles of a service they are providing to us all! After being told the same thing; It’s on it’s way and you will get an sms telling you it’s avaialble I decided to to flash it myself. It took me a while to do it but it’s definitely worth it. It provides much better performance overall and a nice set of tweaks to make the most of the phones hardware.

      Reply
  77. dnbkittie

     /  January 21, 2011

    What did ppl say to get a replacement. Apparently firmware upgrafe problem isnt a ‘fault’

    Reply
  78. Rick

     /  January 21, 2011

    Called up Orange, advised the agent I have the locked down firmware JF3 JF3 JE5 and that when I attempt to upgrade via Kies it tells me ‘ your device’s firmware cannot be updated’. I also mentioned I would have nothing to do with Samsung/Carphone warehouse as I bought the phone from Orange and it is their responsiblility to provide a handset which is fit for purpose. DO NOT LET THEM FOB YOU OFF WITH ‘take it to a repair centre’. Anyway within 5 mins and a chat with his supervisor the agent advised they will send a new handset already with 2.2. Anyone else requesting a replacement ensure it is being sent with 2.2 preinstalled!! Get the handset tonight, whoooo hoooo.

    Reply
  79. Rick

     /  January 21, 2011

    FYI

    The sale of goods act s.14 states that if the device goes faulty and is reported to the retailer within 6 months of purchase, it is reasonable to assume that the device was faulty at point of purchase and is the responsability of the retailer to repair, or where a repair would cause significant inconvenience a replacement.

    Reply
  80. Just had a chat with Orange Cust care and was pretty straight forward. They sending replacement tomorrow. I just spoke to the point – ‘Unable to upgrade to android 2.2 and I have been trying this since Orange has officially released this upgrade’ and he straigtaway confirmed my details and said will be sending replacement tomorrow. I also requested him to send the upgraded version of the phone (already upgraded to 2.2) so that i donot have a hastle of upgrading it but he said he cannot guarantee this but he will put a note to the team who will be sending the phone. Will update you once i receive my phone…………

    Reply
  81. PaulB

     /  January 21, 2011

    I phoned Orange and been told to take my phone to Warrington to get it “fixed” cant say im that impressed with the service, but I love my phone! Will be going tomorrow to the repair shop to see what they say.

    Reply
  82. dnbkittie

     /  January 21, 2011

    Finally getting replacement tomoz morning. Wil let u know wat happens

    Reply
  83. Rick

     /  January 21, 2011

    My replacement arrived and was not already 2.2 as promised by the orange agent. Was 2.1 PDA: JM5 / PHONE: JM1 / CSC:JM3, very unimpressed with orange but hooked it up to my PC and it straight away alerted me to an update PDA:JP8 / PHONE: JP3 / CSC:JP8. Upgraded successfully and running 2.2 now.

    So there is the solution everyone, DON’T take it to a repair centre, Orange are required by law to provide you with a working phone and don’t stop with them until they promise to send one to you next day!

    Reply
  84. Any news? Hopefully good ones about the upgrade?

    I have tried with the new version of Kies (2.0.0.11011_6) but still get the usual message:
    “This version of the device cannot be updated
    PDA: JM1 PHONE:JM1 CSC:JM1

    Reply
  85. Anyone with some news? Good one hopefully.
    I have tried with the version 2 of Kies but still get the same message:
    ” This version of the device cannot be updated

    Current version: PDA: JM1 PHONE:JM1 CSC:JM1″

    Does everybody on the firmware 2.1-update1 have the same version? It seems to me there are lots of them out there…

    Reply
  86. NO LUCK!! I have just called Samsung service center near Angel and the guy said Orange has not provided any update for that particular version (jf3,jf3,je5) so wait.

    Reply
  87. anon

     /  January 22, 2011

    Question to people who have official 2.2 orange update – is it worth the wait? Is it faster, are the Orange Apps still there (and if so, are they better because old versions always give me errors … terrible software)? Any other comments you can give us?

    If the reaction isn’t that positive I will think about flashing the phone myself to get unbranded version of Froyo without Orange’s bloatware.

    Thanks for help guys.

    Reply
  88. dnbkittie

     /  January 22, 2011

    Got my replacement today. It was 2.1 with a completly different interface. My old one wasnt an orange homescreen but this one was. Very odd!! Its like orange issued different versions of 2.1. Pluged in n there was an update. Yay. So now on froyo. Much improved. Worth the wait

    Reply
  89. HI, Atlast after lot of verbal fight with Orange, I received my replacement today morning. As mentioned in my earlier message, I was scheduled to receive my replacement on Saturday morning but no one turned up in the given schedule time frame. I called up again yesterday and the guy told me that there is not scheduled delivery in the system against my account. He denied to give a replacement saying that my phone is more than 6 months old and that i need to pay £173 for replacement. I just got furious as on Friday one guy agrees for replacement and doesnot bother to send the replacement and on Saturday other guy is denying to provide a replacement. After a lot of argument, he put me on hold, came back after 5 mins and said will be sending a replacement. This time i made sure that i take a reference number and name of a person so that i am not fooled second time. Atlast today morning i received my replacement. Believe me guys it is a lot different with Orange homescreens, loads of games and obviously i upgraded to android 2.2 successfully. So my recommendation is fight for your replacement if they say no……………..

    Reply
  90. anon

     /  January 23, 2011

    This is what I’m a little sceptical about – at the moment my phone is fairly “clean” in terms of Orange bloatware and games, and I can access the phone’s factory reset option when it reboots. Not so sure I fancy getting a replacement just yet if there’s a lot of junk that can’t be removed. Might go down the Kies registry hack route instead. Think I will hold on with my JF3 JF3 JE5 firmware for another week or so and see if they have any more information on the situation by then. Crossing my fingers for a miracle update!

    Reply
  91. dnbkittie

     /  January 24, 2011

    After being impressed with Froyo, i am now not due to Oranges stupid bloatware. I havent done that factory reset after upload so i may well do that and see if that makes a difference. But i am experiencing a number of problems now, which at first i didnt. Firstly none of my launchers will work (Launcher Pro, ADW). It just black screens and forces close using home switcher to try to make default. if i just select launch it chnages but as soon as i close an app it reverts back to the horrid orange homescreen. i never had that on my 2.1. Also in my notification bar i now dont have silent or vibrate so i have to use the power button to change to silent but that vibrates. i cant toggle easily between proper silent and vibrate anymore. i use NOLED and now when i change my phone from silent to ring it disables the NOLED. My push notifications for Facebook and GMail are not working. I have no idea why. Gmail worked fine before on my 2.1. I’m pretty sure its the orange bloatware causing the problem, but who knows and i cant be bothered to argue with orange about it anymore.

    Reply
    • Anonymous

       /  January 24, 2011

      So I just called Orange as was told that 2.2 just isn’t out yet, and that there’s no reason to issue a replacement as it just hasn’t completed testing yet. Anyone know what the magic words are to make them admit there’s a problem with that particular firmware version?

      Reply
  92. froyo

     /  January 24, 2011

    Wow – Orange really have messed this one up, haven’t they? Releasing the update several months late, probably just so they can fill it with unnecessary bloatware to cause incompatibility errors. What’s the point? Wasn’t Froyo meant to help cure the bugs?

    Reply
    • Gary C

       /  January 24, 2011

      Do I understand this correctly? Orange has somehow sold a batch of phones that can’t be upgraded, so is replacing the handsets?

      Reply
  93. anon

     /  January 24, 2011

    Yes, except not everyone is managing to persuade Orange to replace their handset. Supposedly Orange are looking into it, but when it took them this long to get some form of update out, you can’t hope for much :(

    Reply
  94. dnbkittie

     /  January 25, 2011

    Hi, review on my update from yesterday. After restarting my phone somethings seems to be fixed. My push notifications are now working. Be aware, you need to change way more settings to get the same effect as 2.1! Its confusing. I got my launchers to work eventually but as it was orange homescreen before you need to use the orange homescreen app to change the screen to your launcher and then also use home switcher to change to your launcher. Thats stupid orange bloatware for you. My old 2.1 never had the orange bloatware. Basically any phone that didnt have orange bloatware wouldnt update (probably the earlier phones, although i got another one in September and it didnt have orange bloatware on it). Phones that had orange bloatware will update, like the one i received at the weekend! The kernel is completly different. I was lucky to get my phone replacement for free but if you have insurance you could always go that route ;). They are still trying to work out what the problem is but in my eyes the handsets running JF3 without orange bloatware dont update and the handsets running JM1 with orange bloatware do. Try saying that to them. Say other ppl have had replacements, refer them to internet forums and say that its being investigated by the tech team and management…because it is.

    Reply
  95. Sharan

     /  January 25, 2011

    I managed to convince Orange to send me a replacement phone. Waited most of sunday for it only to discover the courier said the delivery has failed! Anyway it finally arrived on monday morning!

    Completely different phone! Has an orange homescreen and games such as SIMS 3 and bejeweled preloaded. Can also get my hotmail on it!

    Have made a complaint about customer service by orange (particularly from the Indian call centre) and have decided to leave Orange once my contract is up! Prices keep going up, service keeps going down!

    Reply
    • I’m still stuck with 2.1 and “cannot be updated” from Kies. Can anybody tell me if the Froyo update fixes the FM radio so it plays in stereo?

      Reply
    • Sharan

       /  January 26, 2011

      I take it back. The games are not pre-loaded, they are demos which you cannot play more than once and cannot be deleted! What a pain!

      Anyone else not able to toggle between 2G and 3G? That option seems to have disappeared since the update!

      Reply
  96. anon

     /  January 26, 2011

    Demo games that can’t be deleted .. oh my what a load of junk! Think I’ll stay with 2.1 for now then! Who could possibily have thought all that bloatware was a good idea???

    Reply
  97. anon

     /  January 26, 2011

    That’s made the decision for me too, I’ll flash the vanilla 2.2.1 firmware I think. I would love to know if they actually get anyone to sign up for the paid versions of this junk – particularly that email application.

    Reply
  98. anon

     /  January 27, 2011

    Orange has taken down the update instructions from its website :) Guess they are having a rethink?

    Reply
  99. Jeff Cozens

     /  January 29, 2011

    Orange waste of space Have contacted them 4 times about this update not working and they are useless going to give up with my Galaxy s and by an HTC unlocked, the Galaxy is slow and sometimes I cannot answer calls because the screen will not open ” just what you need for a work phone”. Stuck with a further 18 months contract with them but the I am gone There customer service is totally useless whether talking or writing to them, they have no rerspect for their customers.

    Reply
  100. Ok, is there an alternative way to get this upgrade?
    I heard of Odin but it seems a complicated way to me, any place where to take the phone and have it upgraded? Possibly without all the “Orange stuff” that comes with it?

    Reply
  101. Rick

     /  February 1, 2011

    It’s been nearly two weeks since Orange sent my replacement after being unable to update my Galxy S to 2.2 and happy to report its much more stable. Less menu lagging, more stable phone in general and the orange bloatware isn’t too bad. Another improvement is that my old phone would only work with Kies 10% of the time when connected via USB, now its 100% with my Win 7 64 bit PC!!

    It does appear that Orange recieved an early batch of Galaxy S handsets and sent them out with a locked down firmware (JF3 JF3 JE5) that cannot be updated without even considering the effects this will have on its users down the line. A very poor decision if you ask me, I’m seriously considering another provider after this contract runs out!

    For anyone out there still unable to to update to 2.2 due to the locked down firmware don’t accept anything other than a replacement from Orange! Certainly DON’T agree to take it to a carphone warehouse repair centre as this is not a guarenteed fix (and they are passing the buck to you) and defintely DO NOT pay ANY money for a replacement! Orange are well aware of the problem (well the management are).

    150 from your Orange phone or 07973 100 150 from another. Do not end the call until the agent advises your replacement handset will be sent out free of charge!

    TAKEN FROM THE SALE OF GOODS ACT::
    If there is an obvious fault with the item at any time within the first 6 months and it has not been caused by wear and tear or misuse, your first port of call must be the shop you bought it from. They have the responsibility to put the matter right, and should not evade this responsibility by referring you to the manufacturer in the context of a guarantee or warranty.
    In the first instance and if considered appropriate, the seller must offer to at least repair the goods (THIS DOES NOT INCLUDE SENDING YOU TO A ‘REPAIR CENTRE’). They must do this within reasonable time, at no additional cost to you and without causing any significant inconvenience. If any inconvenience is caused (WHICH IT IS!!) you should be given a REPLACEMENT item on a ‘like for like’ basis (and not simply the cheapest and most basic model).

    KEEP FIGHTING ALL!!

    Reply
    • Vajahath

       /  March 13, 2011

      Hi Rick
      Very pleased to hear that you have had success sorting this out. I have been struggling with the same issue and get fobbed off by Orange all the time. I have now cited your example to them. they are still resisting any change of handsets in my case. could you please let me know on what basis was your handset changed (was it within 6 months of starting your contract? some details of your contract may be helpful in so much that i could force customer services to look at your case specifically and sort my phone out on similar grounds). also, did you have to pay for insurance or delivery at all. Thanks a lot for your help.

      Reply
  102. anon

     /  February 1, 2011

    Remind me again what bloatware you have? On my 2.1 I have Orange Wednesdays, Orange backup and Orange Maps I think. What else is there on 2.2? Might take the plunge if it doesn’t sound too bad…

    Reply
  103. had the phone changed today and guess what they sent the same jf3 jf3 je5 firmware told them this handset is also faulty lets hope the next one is better but not holding my breath, even the lady at orange said it should come pre installed with froyo ye right this is orange months behind with updates so what chance have i got of actually getting it i wonder

    Reply
    • Steve

       /  February 2, 2011

      Just got off the phone to Orange.. 3/4 of an hour mostly on hold. There ‘technical support team’ (possibly the tea lady) changed there mind from there are no issues with the phone to yes we do know of some issues with this handset after 15 min on hold. They then wanted me to check settings on the phone??? Got a manager phoning back later. Orange customer support seems to be getting worse and they will lie and try and fob you off. Thanks Rick for letting us know your experience, the Sale OF GOODS ACT extract is particularly helpful for anyone wishing to phone Orange as do seem to listen that bit more when you start quoting from it.

      Reply
      • anon

         /  February 2, 2011

        Will be interested to hear what the manager says to you! Replacement phone time!

        Reply
  104. anon

     /  February 2, 2011

    I wonder whether JF3 is really “locked” – maybe an update is possible? But I doubt Orange are working on that possibility.

    Reply
  105. Steve

     /  February 2, 2011

    No phonecall from orange manager… Surprised? Nope… Just got back off the phone to them again and Surprise Surprise they know all about the problem at the Indian call centre. Replacement on the way tomoz with the promise of it being replaced if the ‘new’ one cant update… Moral of the story KEEP NAGGING ORANGE!!! and yes this firmware has an update issue

    Reply
  106. I also just got off phone to orange I phoned them three times. 1st time they told me to remove sim and memory card connect to kies—DIDNT WORK. 2nd time they told me to check settings on phone like steve said earlier and set calendar 3 wks in advance???? couldnt even find those settings for updates— STILL DIDNT WORK. 3rd time they told me to phone samsung direct (no. is 08456 7267864 between 8am-6pm) will try 2mor. I hav version JM5 JM1 JM3 its my 1st replacement. SOOO p*******d off!!!!!

    Reply
  107. Chris

     /  February 4, 2011

    How can you tell which firmware your running?

    Reply
  108. To Chris– to see which firmware your running go to the phone keypad an type in *#1234# and it should come up then

    Reply
  109. im getting to the point wher im feeling like i want to giv up on a froyo update iv phoned orange few times now they just tell you to try this and try that nothing works and im not that clever enough to do a flash or odin or whatever. Im in a contract as well which has got over a yr left i really want a different network and even a different phone orange have gone to the dogs. Really had enough does anyone else feel the same

    Reply
  110. anon

     /  February 8, 2011

    I like the phone but know it would be better with 2.2 (BBC iPlayer :D). Surprised that Orange haven’t even said they are looking into the problem – probably just hoping it will pass by without too many complaints. Think I’ll give them a ring and check the score later this afternoon.

    Reply
  111. Jeff Cozens

     /  February 8, 2011

    JF3 is not locked it will flash using Odin I did it yesterday and its so much better

    Reply
    • PaulB

       /  February 9, 2011

      where are the insturctions for flasing the phone with Odin? Im not waiting for Orange anymore!

      Reply
  112. anon

     /  February 9, 2011

    Only problem is that if you make a mess of it you will probably have voided your warranty.

    Reply
  113. Im not goin to do odin cos i know id make a mess of it don’t think its that easy

    Reply
    • dans

       /  February 9, 2011

      Its pretty easy, root and do a backup with ClockWorkMod, then just flash the rom.

      Read the thread at xda-dev first.

      Reply
  114. Thanks for that info will try im not sure if il be able to do all that not very technically minded but will try

    Reply
  115. anon

     /  February 19, 2011

    Any news? Anyone managed to update via Kies, or have you all managed to get replacements from Orange?

    Reply
  116. Im still unable to update to 2.2 thru kies iv had one replacement not much sense from orange iv phoned them about 6 times they told me to phone samsung . Im probably the only one left on 2.1 it wouldnt surprise me !!!!!!!

    Reply
  117. Mossy

     /  February 23, 2011

    I have to say I’ve had awful customer service experience with Orange…..spending over an hour on 2 calls with them over a billing fault after they had failed to respond to my 3 emails through their own web site.

    Please don’t let these experiences reflect in any way on your Samsung Galaxy S. Mine is the best phone I’ve ever had. I’ve got it rooted and upgraded to 2.2.1 (JPY) with a Voodoo lagfix kernel. Other than that its a stock phone but it flies and is unrecognisable from 2.1.

    Kies is a waste of time:
    MAKE SURE YOUR 3 BUTTON RECOVERY AND DOWNLOAD MODES WORK FIRST
    download latest 2.2.1 JPY firmware (latest UK version) and Odin from http://www.samfirmware.com/
    follow the instructions carefully and flash your phone

    Note if you do manage to brick your phone which is almost impossible with all the online advice / tutorials / tools available THIS WILL VOID YOUR WARRANTY

    Reply
  118. souldrinka

     /  March 5, 2011

    read this sites posts yesterday at teatime after finding i could not upgrade to Froyo through kies aaarrgghh…phoned orange armed with the damn fine knowledge from these posts and got my new phone(Froyo pre-installed )by breakfast time …well ok so i eat breakfast at mid day what of it lol

    Reply
  119. anon

     /  March 6, 2011

    Just done the same as souldrinka – replacement came this morning. Froyo pre-installed :) Phone has Orange homescreen etc now and looks very different – will take some time to get used to it.

    Reply
    • jimbob

       /  March 6, 2011

      Called them today. Seems the official line is that they are not replacing phones and the problem is with the kies software, they will contact me when fix to keis is created. I have asked to be called back by a manager. ….. .

      Reply
      • anon

         /  March 6, 2011

        That’s what they were saying to me … back in January. I was patient and gave them time to sort out their excuse and plan of action, but it doesn’t seem like they are working on a way to bring the update to those of us who have / had the “locked” 2.1 phones. What could really take THIS long? Simple solution was just to get a replacement rather than waiting for something that may never happen.

        Reply
  120. Dido

     /  March 9, 2011

    Thank you for the advice Mossy! I called Orange and really disappointed – they simply set that if the phone is functuanal and its working they cant replace it. No mater what I sed – that its not simply a phone but also the multimedia ,speed and functuonality its not the same without the latest update – was like talking to a wall.
    They undestand but wont help.
    So , Mossy , I have follow your advice and its great. I had a little scare when the phone stayed forever on the “S” sign but after taking the battery for a minute ,everything was fine.
    And I am agree with this also – now it is a great phone :)
    I am still disappointed with Orange and have few tricks for them when the time for upgrade comes…

    Reply
  121. anon

     /  March 10, 2011

    For those of you still deciding whether to ask for a replacement or flash the phone yourself, thought I would fill you in on my experiences with Orange’s new 2.2 handset.

    Froyo seems to be a vast improvement. Phone is much more responsive and Samsung seem to have fixed a few of the things that bugged me in 2.1 (for example, Samsung’s email app now works much better).

    I find all of Orange’s apps and customisations fairly pointless. They seem to work better than before, but I still prefer Samsung’s default apps for email and maps.

    There are some totally unnecessary apps – such as demo games that can’t be removed. But they don’t seem to slow the phone down just by being there, so I have left them alone.

    Overall, the improvements from 2.1 to 2.2 come from Samsung. There’s no reason why anyone would need Orange’s tweaks / apps, except possibly Orange Wednesday.

    Reply
  122. dnbkittie

     /  March 15, 2011

    Just smash the phone n claim on insurance! Pay £15. If u get ur handset n upgrade to froyo id advise to do 3 button hard reset. I didnt n it messed up! Factory reset n still had problem. So hard reset n now works perfectly.

    Reply
  123. JP

     /  March 28, 2011

    Has anybody not had froyo yet and doesnt know whether to do the odin thing or not like me who is afraid of messing it up

    Reply
  1. Tweets that mention Orange UK launches Android 2.2 FroYo update for its Galaxy S users - -- Topsy.com
  2. Orange UK launches Android 2.2 FroYo update for its Galaxy S users | Jakbook Mobile
  3. Orange UK launches Android 2.2 FroYo update for its Galaxy S users | Jakbook Mobile

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    • HTC One S review

      The HTC One S is the piggy in the middle of HTC’s 2012 line-up, offering a 4.3″ AMOLED display inside a very slim and stylish aluminium chassis. You get the same ImageSense camera technology as employed to such great effect in the HTC One X, along with Android 4.0.3 and the very latest HTC Sense […]

    • HTC One X review

      Here it is then, HTC’s new quad-core monster, the 4.7″ flagship for 2012 that introduces the Tegra 3 processor to mobile phones, updates HTC’s range to Android 4.0 and brings us the supposedly streamlined version 4.0 of HTC’s Sense user interface. You also get a fantastic 8megapixel camera that we’ve previously examined in great detail, […]

    • HTC One X review: Camera, photo and video samples

      HTC’s new quad-core flagship phone doesn’t just feature Android 4.0, a 4.7″ display and Nvidia’s newest Tegra 3 chipset – there’s also an entirely new 8megapixel camera in the phone, powered by a system HTC is calling ImageSense. And this camera is one of the many highlights of the new Android phone, offering the perfect […]

    • Sony Xperia S review

      Xperia S Sony returns with an all-new mobile design for 2012, pairing a dual-core processor with a 720p display. It’s a lovely phone, but is it enough to end our Samsung and HTC obsession?

    • Sony Xperia S review: Camera, photo and video samples

      We’ve spent most of the last week captivated by the staggeringly sharp screen of the new Sony Xperia S, while putting together what will hopefully be something resembling a review for you all to read very shortly. In the meantime, to be getting on with, here are a few sample photos and videos, taken using […]

    • LG Prada 3.0 review

      LG Prada 3.0 review LG’s updated Prada phone comes with an absolutely crazy black & white theme, but is it just for fashionable suit wearers who want to make themselves look a bit more interesting?

    • ACCESSORY REVIEW: Case-Mate Tough Case for Galaxy Nexus

      £30? For a phone case? It had better be good.

    • ACCESSORY REVIEW: Samsung Official Mesh Vent Case for Galaxy Nexus

      Samsung’s official Galaxy Nexus case. Costs a lot. Has a glittery little logo.

    • ACCESSORY REVIEW: Case-Mate Barely There for Samsung Galaxy Nexus

      Fresh from reviewing the cheap and cheerful FlexiShield case for the Galaxy Nexus, we’re back with another protective offering from industry veteran Case-Mate. Although this particular product retails for around the same price as FlexiShield’s TPU option, it’s quite a different proposition. Review submitted by extremely patient retro gaming advisor Damo. As the name suggests, […]

    • ACCESSORY REVIEW: FlexiShield Case for Galaxy Nexus

      Seeing as we’ve just reviewed the brand spanking new Galaxy Nexus, we’re in the mood for some accessorising – and we don’t mean earnings and handbags. To that end, we’ll be covering a few Galaxy Nexus-themed items over the next few weeks, starting with the FlexiShield Case. Review submitted by reader, writer, gamer and occasional […]

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