HTC Desire Android 2.2 details added to its support site

After a very, very exciting Sunday afternoon which saw the FroYo Android 2.2 update arrive simultaneously for unlocked HTC Desires across much of Europe and Asia, HTC has today put up official confirmation of the over-the-air update on its European support site (click on “Others” in the second dropdown menu to see it, as direct links don’t seem to work).

For those of you who won’t believe something until it’s on an HTC.com web site, here’s your confirmation:

Update – HTC Desire Android 2.2 Firmware Over The Air (FOTA) update

You can now download the latest software update for new features and improved performance. It won’t delete any of your content and we’d recommend using a Wi-Fi connection as this is a large update. If not, standard data connection charges may apply. Any questions? Contact us via www.htc.com. After installing the update, you can confirm a successful update by confirming the Firmware version (From the Home Screen go to MENU> Settings> About Phone> Firmware version). The new Firmware version will be 2.2.

Update Information: Android 2.2 and HTC Sense update

Note: We still recommend you back up your all personal data first.

So that’s the end of that, at least it is if you’re using one of the many unlocked Desires sold through third-party retailers.

htc desire froyo official

As for the branded network versions, T-Mobile says it’ll arrive in “September”, Vodafone says it’ll hit its branded Desires “as soon as possible” and Orange, O2 and the others are staying rather quiet. Hopefully we’ll start to get some proper timelines out of the networks over the next few days.

45 ResponsesLeave one →

  1. MarkG

     /  August 2, 2010

    Now we are waiting for Legend Froyo….

    Reply
  2. Francisco

     /  August 2, 2010

    First thing I did when I got my Desire (later in May) from Orange was debranding and unlocking it.

    Today I got the notification that I can update the system to 2.2.

    Will do that as soon as I get home.

    Reply
  3. Jo

     /  August 2, 2010

    I’m on three and mine updated yesterday :)

    Reply
  4. Andy

     /  August 2, 2010

    Anyone else with an unlocked desire with no sign of the update like me?

    Reply
    • MarkG

       /  August 2, 2010

      How did you unlock it?

      There is more than just paying $10 for a unlock code. it also needs DEBRANDING using the goldcard method.

      Reply
    • ian

       /  August 2, 2010

      Same. I have an unlocked one.. and there’s no sign of update. I tried checking it manually, but it says my system software is up to date. I wonder if it goes by series..

      Reply
      • joe

         /  August 2, 2010

        Yes same for me… I know mine is unbranded and unlocked because i bought it sim free contract free… no update yet though!

        Reply
        • jovy

           /  August 3, 2010

          dont have an update yet i have the 1.97 software version for HTC desire asia

          Reply
          • WreckedAngle

             /  August 3, 2010

            Try checking for an update when on 3G instead of WiFi. It didn’t find it for me on WiFi, only on 3G

    • CrashUK

       /  August 8, 2010

      I am on vodafone but I got it off one of them phone sites so it come unlocked in a htc box.. tryed o2 sim and it works… But can not update to v2.2?

      Reply
  5. him

     /  August 2, 2010

    Forgive my ignorance but how do I know if my desire is locked / branded? Other than saying it’s a UK Vodaphone model, which I guess means it *is*.

    Thanks!

    Reply
    • Gary C

       /  August 2, 2010

      It’s surprisingly hard to tell. Some networks were shipping Desires unbranded, so it’s a bit of a mess. But yes, Vodafone will almost certainly be branded. Sticking your baseband number into Google ought to help find people who’ve been working out the same question as yourself.

      Reply
  6. Dougster

     /  August 2, 2010

    If you are on Orange guess what……………….

    @conorfromorange (via Twitter)

    We are working with HTC to bring the 2.2 Android update to Desire customers as soon as we can. This process normally takes about four weeks

    Reply
  7. Gary C

     /  August 2, 2010

    You’re quick, Dougster. I’m going to have to add a seconds field to the site’s time-keeping backend :)

    Reply
  8. stuN

     /  August 2, 2010

    At least the big companies have given rough timescales. It’s a wall of silence from virgin mobile

    Reply
  9. Trilby

     /  August 2, 2010

    That fish doesn’t look impressed.

    Reply
  10. cian

     /  August 2, 2010

    This update has detroyed my phone. HTC Desire.
    It wont read SIM or Sdcard. Keeps Rebooting. Error Message “PROCESS SYSTEM NOT RESPONDING! FC or wait..

    Please Help me somebody! How do I go back to 2.1 version?

    Reply
    • pob

       /  August 25, 2010

      me too. I tried the support line who got me to reset to factory settings, but that has done the square-root of F all regarding this pronblem. .. .. any ideas ?

      Reply
  11. drbob

     /  August 2, 2010

    Same problem as above. Brand new HTC Desire – on day of purchase, tried over the air update to Android 2.2. Device is now in rebooting loop with “process system not responding” error message. No wireless communications.

    Reply
  12. aspope

     /  August 3, 2010

    Same problem – mine is an unbranded Desire, never rootkitted. Ran the update from the About menu and now my phone is in the “process system not responding”.
    I notice that some of the rootkits allow downgrade, but it looks like a tiresome process and I would prefer that HTC fix my phone.

    Reply
    • aspope

       /  August 4, 2010

      I have now filed a support call with HTC, and waiting to hear back from them. I have linked them to this thread, so hopefully they are aware of a few people having trouble with the update.

      Reply
      • aspope

         /  August 31, 2010

        Ok, so HTC had my phone is repair for 2 weeks (to flash the thing!?) and sent it back with an O2 carrier-branded version of Android 2.1, which I now cannot upgrade because O2 haven’t released their version of 2.2 yet. The phone isn’t branded O2 and I have never had an O2 SIM, so I have no idea why they did that.
        They say that they can reflash it with the HTC version of 2.2 if I sent it back in, with a turnaround time of 8-10 working days. When I told them that the duration was not acceptable and asked them how I can flash it myself, they ignored me.
        CONCLUSION: HTC make good products but their support is well below average. I’m going to make a gold card and flash it myself.

        Reply
  13. Disappointed

     /  August 3, 2010

    Unbranded, unrooted HTC Desire and after the update I have the following issues:
    – Reboot loop ever 2 min
    – No WIFI
    – No SD Card
    – I have Service bars but I still have service
    Basically my phone is useless will be calling HTC Australia tomorrow to see what they will say. Resetting and hard resetting does nothing at all.

    Reply
  14. WildW

     /  August 4, 2010

    HTC Desire on 3 UK, updated to 2.2 on Sunday night with no issues. And still only £17 a month :D

    Reply
    • Paul

       /  August 4, 2010

      Please can you tell us how you did this,as I have an unlcoked HTC Desire originally branded as a 3 UK phone.

      Reply
      • WildW

         /  August 4, 2010

        Unfortunately I can’t tell you anything more profound than Menu->Settings->About Phone->System Software Updates->Check Now , and down it came.

        My Desire came from 3 seemingly unlocked and unbranded.

        Reply
  15. deen

     /  August 9, 2010

    i’ve called orange & htc severally, but there seems not to be a definite time frame for the froyo to fly on our orangr desire for now.

    Reply
    • TurboHobbit

       /  August 9, 2010

      According to this very site, last week Orange Customer Services (via Twitter) said that OTA updates for branded Desires would occure in approx. 4 weeks. So I guess that’s any time between now and the middle of September.

      Reply
  16. Michelle

     /  August 9, 2010

    having the same problem, got the update from “check now” updated and installed now its restarting every minute, no signal no wifi and says “system process down”

    HTC please help or anyone else???

    I thought i was finished with error when i left behind my unlocked iphone!

    Reply
    • Anonymous

       /  August 12, 2010

      Same here. Have a non-branded, unlocked and unrooted phone in Australia.
      On 3 network. Got the update and installed. Once done, getting the message: Process system is not responding. ‘Force Close’ & ‘Wait’
      Doesn’t matter what I choose the phone reboots after about 30 sec.
      No network and wifi connection.

      Basically – the phone is useless.

      Got back to my WM phone which I thought am leaving behind along with its never ending resets and restores.

      Please help!!!

      Reply
      • Michael

         /  August 12, 2010

        Same here, I unbranded it and downloaded the update OTA and now my phones useless. What can we do???

        Reply
  17. Same problem here.
    I have unlocked and unbranded HTC desire, using in 3. After today’s update no network and no wifi.
    Is it possible to undone the latest update then I would do that.
    Please help.

    Reply
  18. Neil

     /  August 15, 2010

    I updated my phone with this update and found something that hasnt seem to have been reported up till now.

    I have been using my unlocked phone with an o2 simplicity contract and it now cant seem to find any mobile internet…. Im not impressed.

    Reply
  19. Yesterday I bought a brand new HTC Desire in Sweden. It is unbranded.

    After using it (perfectly) for about 15 minutes a message came up telling me to updated the phone. Since I was connected through WLan and the power cable was connected I decided to say yes to the update. Apparently I should not have done so.

    I am now stuck in the same restarting loop as several others have described in this thread! :-s

    Any news on what the solution is?

    I called HTC support today and they can’t help me otherwise than me sending the phone back to them! Aarrrrrghhh! :-S

    Since I did nothing else than using the phone for a couple of minutes and then accepting the update request (sent from HTC themselves) it feels like I just bought a broken product!!!!!

    Reply
    • Sunday oke

       /  August 25, 2010

      Have you had any joy with the HTC desire rebooting every 2 mins, if you have please let me know what you did

      Reply
  20. pob

     /  August 25, 2010

    useless useless useless Support line

    Reply
  21. John

     /  August 27, 2010

    Legend….problem…software update…from 2.1 to 2.1-plus1…via home wifi…after install and re boot….NO WiFi NO BLUETOOTH…on checking no MAC address’s unable to connect….put a problem up by Email to htc support….6 weeks ago….htc keep saying trying to resolve the problem…and will contact me as soon as there is a fix….wish I had bought a bloody iphone…frustrated John.

    Reply
  22. josip

     /  August 29, 2010

    I updated my desire to 2.2. Now i am facing to several problems. Performance are bad. My emails probkem, old mails are eraced after cleaning server. There are some another defect with black screens, etc….

    Reply
  23. Really fucking pissed off with this shitty update. It has deleted ALL of my messages (>9000) and now I can’t send a single fucking text message. Wtf? UPDATES are supposed to IMPROVE things, not make perfectly functional things fucking useless. Now I have a useless phone and no way of fixing it. Thanks a fucking bundle android.

    Reply
  24. How are the problems after updating to 2.2 now?

    Reply
  1. Tweets that mention HTC Desire Android 2.2 details added to its support site » EuroDroid -- Topsy.com

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