Oh dear. Despite being freshly labeled with an April 30 release date just a few days ago, Vodafone UK is now backpedaling and telling users it’s already out of its Nexus One stock. Android’s meteoric rise is clearly taking the networks – and even HTC – by surprise.
Here’s the quote, taken from an email Vodafone sent to the shopper. It’s taken from a post on the buyer’s blog – where there’s a whole heap of extra “backstory” on their unfortunate case as well:
“Dear XXXXX
“Thank you for placing your order, reference number XXXXXX
“Unfortunately we have suffered a surprisingly high demand for the Nexus One From Google, which means that it is unexpectedly out of stock .
“Please accept our sincere apologies for any inconvenience caused. We hope to have further stock available within 7-10 working days and will contact you again once your order has been dispatched.
“If you have any further queries please contact us on 0844 854 0430 or email [email protected], quoting your order number as your reference. Thank you for ordering with Vodafone.
No, THANK YOU VODAFONE. As ever, you’re still allowed to place an order via Vodafone’s online store with no mention being made of the current stock situation – in fact Vodafone still says “Our goal is to provide next day delivery” on the product page.
We’re not sure we can take another sustained period of updates about HTC stocks. The whole Desire scenario was emotionally and physically draining. Link via Android and Me.
UPDATE:
We’ve just had an email from Vodafone saying the email was “sent in error” and that it’s now contacting customers who received the message to say everything WILL BE OK – and that Vodafone will be able to meet demand for the Nexus. CASE CLOSED.
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Lee_Vodafone
/ April 29, 2010Hi all,
I work for Vodafone UK’s Web Relations Team and thought I’d take this opportunity to clarify the situation here.
The email which some customers received yesterday was sent in error. I wanted to reassure you that customers who have pre-ordered the device will still receive it on the 30 April as we had originally indicated and you’ll receive an email to confirm this.
Kind regards,
Lee
Web Relations Team
Vodafone UK